Terms of Service

1. Agreement

By using octavely.com or the Octavely service, you agree to these terms and to our Privacy Policy. If you use Octavely for a business, you confirm you have authority to accept these terms for that business. If you have a separate written agreement with us, that agreement controls where it differs from these terms.

2. The service

Octavely provides AI agents, coordinated by a chief of staff agent, that help with follow-up, front desk, marketing, website and other business tasks. The agents draft work and bring it to you for approval. You decide what gets sent, posted, scheduled or changed.

AI can make mistakes. You are responsible for reviewing work before you approve it, and for the messages, posts and decisions you approve.

3. Free assessments

Assessments are based on publicly available information and are provided for general information only. They are not a guarantee of results, and they are not legal, financial or tax advice.

4. Connected accounts

You may connect accounts such as email, calendar or business software. You confirm you have the right to connect them and to let Octavely access them to provide the service. Your use of those services remains subject to their own terms. You can disconnect them at any time.

5. Acceptable use

You agree not to use Octavely to:

• Break the law or anyone’s rights, including privacy and intellectual property rights.
• Send spam or unsolicited bulk messages, or messages that violate anti-spam or telemarketing laws.
• Mislead people, impersonate others or spread harmful content.
• Interfere with, attack or try to get unauthorized access to the service.

6. Your data

You own your content and the data from your connected accounts. You give Octavely permission to use it only as needed to provide and support the service, as described in our Privacy Policy.

7. Our property

Octavely, including the site, software, designs and brand, belongs to us. These terms don’t give you any ownership of it. If you send us feedback, we may use it without obligation to you.

8. Fees

Paid services are priced in a written proposal or order you agree to. Unless that document says otherwise, fees are due as stated there and are non-refundable.

9. Third-party services

Octavely works with services run by others, such as email, calendar, hosting and AI model providers. We are not responsible for those services, their availability or their terms.

10. Disclaimers

The service is provided “as is” and “as available.” To the extent the law allows, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose and non-infringement. We don’t promise the service will be uninterrupted, error-free or achieve any particular result.

11. Limitation of liability

To the extent the law allows, Octavely will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim related to these terms or the service is limited to the greater of the fees you paid us in the 12 months before the claim or $100.

12. Indemnity

You agree to defend and hold Octavely harmless from claims arising from your content, the work you approve, or your breach of these terms or the law.

13. Ending the service

You can stop using Octavely at any time. We may suspend or end access if you breach these terms or if we need to for legal or security reasons. Sections that by their nature should survive will survive.

14. Governing law

These terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in California.

15. Changes

We may update these terms. We will update the effective date above, and if the changes are significant we will tell customers before they take effect. Continuing to use the service means you accept the updated terms.

16. Contact

Questions about these terms: dianejiang22@gmail.com.